Ad Work Flow License not Working

[Azhar Ali Buttar]

We recenlty purchased Ad Hoc Work Flow Starter License for use with Confluence 5.0.1. When we enter the license key, it gives the message "Invalid License".

Our SEN is SEN-2528231

Please resolve the issue.

Regards,

Rahat Ali Khan

IT Manager

Ascertia

[Azhar Ali Buttar]

Thanks the issue was solved by upgrading the Adhoc work flows to v4

[Miguel Reimer]

Hi Rahat,

Can I ask what version of Ad hoc Workflows you are using? Only Ad hoc Workflows 3.3.5 and 4.0 support Marketplace licensing. Also, note that only version 4.0 supports Confluence 5 and up.

If you are using Ad hoc Workflows 4.0, please send an email to support@comalatech.com with your license key so we can confirm if the problem is on our side or Atlassian.

Also, ensure that Confluence is also using a starter(or 10 user) license. If you are using a larger Confluence license you will need to purchase a large Ad hoc Workflows license.

Thanks.