Hello,I tried to delete my account and I got this message:Your account can't be deleted because:User is last billing admin of a transaction account that has one or more active entitlements.User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.I checked both billing and subscriptions and there is nothing blocking the deletion.Could someone help me with this? I was not able to contact the support. Thanks!

Account deletion

Hello,

I tried to delete my account and I got this message:

Your account can't be deleted because:

User is last billing admin of a transaction account that has one or more active entitlements.
User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.

I checked both billing and subscriptions and there is nothing blocking the deletion.

Could someone help me with this? I was not able to contact the support.

Thanks!

2 votes

Answer accepted

I've made a request and Atlassian support will reach out in 2 business days.

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Thanks! I will check it out.

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