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2FA Reset

Niel Sayson
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July 1, 2025

Can we please ask for information on how to reset the 2FA for an Atlassian account?

One of our users have been having issues logging in due to a missing 2FA authenticator.

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Niel Sayson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2025

No recovery key either since the user does not remember setting it up

Samuel Bruton
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 17, 2026

Did you manage to resolve this? Im having the same issue

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