Created Jul 13, 2022, Last active today
...roduct record, and it stays connected to the product it came from. The same is true across the rest of Mria CRM: work items can be created from deals, companies, contacts, and leads as well. . And i...
...hanged and walks through a practical framework for deciding when to build and when to buy. 📅 September 8, 2026 | 🕐 9:00 AM PT | Save Your Spot What you'll learn: The true cost o...
Every team that ships software faces the same running question: is work arriving faster than we can finish it? A Created vs. Resolved chart answers that directly – it tracks how many work items enter...
Imagine taking a seat at a busy restaurant. You order your lunch, the waiter nods, takes your menu, and vanishes. Thirty minutes pass. Then forty-five. No bread on the table, no check-in, no eye co...
You've three sprints into a space. Work Items are linked to other work items, epics depend on stories, stories block bugs, and somewhere in that web of relationships is a bottleneck that's about to d...
...ork was not broken down well enough. Those explanations may be true, but they are incomplete if the sprint contained work that was not part of the original commitment. Issues added after sprint start c...
Disclosure: I build an approvals app for JSM. Nothing in this guide needs it — everything below is native configuration. The complete guide gives the short version of this topic: don't let requeste...
Jira Service Management shipped a native Surveys feature in March 2026 (announcement, docs), and it's a real upgrade over the old CSAT-only setup: flexible question types, privacy controls, feedback ...
As organizations scale, access management gets complicated fast. In the Atlassian ecosystem alone, that means keeping Jira projects, JSM portals, and Confluence spaces correctly scoped for every empl...
If your agency is planning a move to Atlassian Government Cloud (AGC), we wanted to share something relevant for teams that rely on Requirements and Test Management (RTM) for Jira (or are currently u...
A team commits to 197 story points and completes 163. The sprint closes with unfinished work, several issues move forward, and the explanation seems obvious: the team planned too much or worked more ...
Powerful Jira apps often come with powerful capabilities. The challenge isn't that the features are missing, it's that discovering them can take time. You've probably experienced it yourself: "I know...
At Atlassian Team '26 in Anaheim, Ellen Gruebbeling and Amber Stueve shared their personal experience using Jira, Outlook, and Microsoft Teams to coordinate work across their clinical research team a...
Agile WIP Charts adds WIP aging and flow diagnostic charts to Jira Cloud. The WIP Aging chart – the app's core view – shows how long each in-progress issue has spent in each workflow status, so scrum...
Full disclosure: I work at Seibert, the partner of Junovi - the team behind the Properties (and Blueprint Creator) apps for Confluence. This article is about a redesign we recently shipped, but the p...
Hey everyone! 👋 I recently implemented automatic manager approvals in Jira Service Management and wanted to share my experience — including the good, the bad, and the workarounds. Hopefully this he...
...r more of these are true: You need one project dashboard instead of separate report pages. You report across multiple projects, teams, programs, or a portfolio. You need consistent m...
There's a whole universe hiding behind every issue. Every Jira issue has more orbiting around it than the summary and status show: who touched it and when, what's attached, what it's linked ...
Every week, another AI agent joins our Jira projects. Atlassian Rovo. Claude. GitHub Copilot. Gemini. Internal automation agents. They create issues, analyze tickets, suggest fixes, write com...
Generating regular reports in Jira helps teams keep track of their project progress, spot bottlenecks, prepare for sprint retrospectives, etc. Whether you create reports weekly, bi-weekly, or monthly...
Hey everyone, If your team is in the middle of planning a Jira Cloud migration, there's a good chance your test management tool is coming up for a repricing conversation too. Cloud licensing for Ma...
Every purchase request starts with a quiet moment that nobody logs. An engineer realizes the team needs another seat of a tool. Someone, somewhere, decides they need something. That front half of the...
Hello, recently started using Xray and found an issue the team were having is that, there is currently no way we can see to reorder/sort testcases in test sets via fields such as priority. I...
At Atlassian Team '26 in Anaheim, we spoke with Raphael Grosa, IT Coordinator at a leading telecommunications provider in Brazil, about how his organization connects Microsoft 365 and Jira Service Ma...
As part of the Deiser Apps (part of Devoteam) team, I wanted to share that Projectrak for Jira has fully adopted on Forge, using Forge Remote (same as Exporter for Jira🤫) This is a benefit be...
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