Created Jul 13, 2022, Last active today
Why a Structured SOC 2 Action Plan Matters Preparing for SOC 2 compliance is no small task, especially for SaaS companies growing fast and juggling product development, onboarding, and infrast...
Lucky for me, my parents never pressured me to become a doctor or a lawyer. They wanted me to be happy and use my creative skills. So I became a content manager! In the past few years, I’ve managed ...
Dear Atlassian/Xray Support Team, I hope this message finds you well. We are currently using Jira with the Xray add-on, and we would like to clarify our billing. Our active Xray users are only 5 te...
Who said continuous training has to be boring? You don’t need to wait for the “perfect moment” of motivation; learning doesn’t work like that anymore. Today, there are countless ways to keep knowledg...
These are the kinds of questions asked by business owners or sometimes even engineers themselves, but answering them reliably often takes significant effort since quantifiable retrospectives are rare...
G'day Everyone! Back with Week 2 of our use-case series spotlighting how our apps help enterprise DevOps teams ship faster with confidence. Last week we covered auto-merging on build success and di...
Hi community, it's Lucas from DevSamurai, and I have some exciting news to share with you. Starting from the new version of 2.0.0-AC, AgileTest is now a Forge app! 🤩 So, what’s up with Forge?...
In growing or distributed teams, visibility isn’t just helpful—it’s essential. Especially during times when team structures shift, such as summer months, managing workloads and tracking progress bec...
Hello everyone, we need to export the time log reports where we see the time the work has started and was ended. Currently, tempo shows the time the work was started in the date field together wi...
Effective time tracking in Jira is more than just logging hours. It's about knowing who is working on what, when, and for how long, and understanding its impacts. It’s about seeing the full story beh...
...eep separate boards per team and roll up trends. What about industries with formal reviews (finance, public sector)? Use Status Groups in Time in Status app to define business phases (e.g., Analysis, B...
For many teams, Jira is where project planning and tracking happens, while Azure DevOps is where development work gets done. Both tools are leaders in their space, but when they aren’t connected, col...
...hare a public link to your form (like Google Forms). Allow anyone with the link to respond — no Jira account required. This way, you maintain the simplicity of Google Forms but keep all r...
If you have ever sent a request via the Jira Service Management customer portal, you know how it goes. You wait, tapping your fingers on the desk, but hours pass, and all you see is “Open” or “In pro...
Medical device companies face a constant challenge: how do you validate cloud software tools that update daily? If you’re using Confluence Cloud for your quality management system, you need validatio...
Ever get that feeling? You start your day with a solid plan, a fresh cup of coffee, and the best of intentions. But by lunchtime, you're buried under a mountain of assignments, struggling to figure o...
I’m a big fan of Jira Plans and in particular the additional work item hierarchy levels that it provides. These can be used to help co-ordinate and report progress on large projects involving multipl...
TL;DR Data Residency Importance: Storing and managing data within specific geographic boundaries ensures legal compliance, protects privacy, and builds customer trust. Global Regulations: Laws ...
Not all tasks are created equal. If everything feels urgent, nothing truly gets done. Knowing how to weigh value vs urgency helps you stay focused and move work forward even when things pile up. Ji...
I am developing a connector between Jira's Tempo app and an ERP system (Odoo). I configured our OAuth 2.0 Application and am attempting to use the following redirect URI for the callback when f...
I cannot see Zephyr test cases in Jira the following message is displayed: We're having trouble connecting to Zephyr. Try contacting the developer for support. In the network tab I...
"You tagged me, but didn’t assign it to me — am I supposed to do it?" If that sounds familiar, your team might be relying too heavily on mentions to manage task ownership in Jira. It’s a common prac...
Some might think a support agent’s work is simple and that the process doesn’t require much attention - open a ticket, read the problem, reply. Nothing could be further from the truth. Believe me, I...
As teams grow larger, the next questions appear: Are we moving fast enough? Who is overloaded? What are the bottlenecks? Jira has built-in reporting features, but they do not always provide the com...
...nitial assessment didn’t reflect the true impact. This happens often in Agile environments: tasks may look small on the surface, but turn out to require deeper investigation, cross-team c...
App Central is your space to connect, share, and learn about Marketplace, third-party, and custom apps. Whether you build or use them, this is where the discussion happens. Marketplace Partners: be sure to check our Atlassian Partners - Rules of Engagement and Partner Processes and Best Practices before posting.
Copied to clipboard