Created Jul 13, 2022, Last active May 30, 2026
The Atlassian Marketplace has experienced significant fluctuations in app releases over the past five years, marked by an initial surge followed by a subsequent decline. In 2018, 447 apps were rele...
Jira Automations is a powerful tool that can help teams save time, improve efficiency, and reduce errors. By automating repetitive tasks, streamlining workflows, and improving visibility, Jira Automa...
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Hello 👋 Welcome to a world where self-service capabilities become a reality! In this enlightening journey, we'll explore how Actions for Jira Service Management can revolutionize your customer...
When your agent resolves the ticket, the customer receives an evaluation. If you start monitoring those data and comparing them from different periods, you can gain answers on how to allocate agent...
Risk management professionals continually seek new methods and processes to improve their outcomes. They typically have a preference for empirical tools, which are grounded in objective data and quan...
Uninstaller is buggy, how can I remove ACLI completely from my PC? Version: 11.1.0 Please support! Thanks
Hello Bruno, Thanks for reaching out. For the first example, you have: {trigger:statechanged|state=In Review} {send-email:BPM|user=&xxx|subject=Please review this process!} Please re...
The Time Between Statuses add-on offers a significant advantage by identifying issues that experience unexpected delays in transitioning between statuses within Jira. Tracking Jira time in status dat...
Imagine a world where your brand effortlessly blends with Jira Service Management. Well, Theme Extension for Jira Service Management is here, a game-changer for Support Leads. Let's see how...
Your Development team might find the instructions from Quality and Compliance team time-consuming - slowing down their delivery time, but the regulatory standards are put in place to ensure ...
Effective workload management is crucial for maximizing team productivity and achieving project success. I am here to help you manage team workloads efficiently. &nbs...
Imagine being able to create powerful ITSM dashboards that display SLAs so you can easily share reports with your team in seconds. This doesn't have to be a dream because it's now a reality. M...
Hi all, I have a SR listener that I use to detect stuff that 'escapes' from JIra audits, such as status renaming, and sends me Slack notifications. Now I'd like my script to be able to dete...
Last year we decided to jump in the Atlassian Marketplace to create the Jira and Confluence Apps we always wanted to use. For make it possible we integrated MrAddon in TecnoFor group, with an incre...
Welcome to a world where teams seamlessly collaborate, tasks flow effortlessly, and no request slips through the cracks! Queues for Jira Service Management transforms this dream into reality. Explo...
Hi all, I am trying to write some groovy code to update custom fields. I have written code to update custom field names, descriptions (using CustomFieldManager) and options (using OptionsManager). H...
🌟 Hey there! Remember how we chatted about IT service Management (ITSM) and IT Asset Management (ITAM) before? (If you’ve missed it, no worries; check this out: ITSM Insight | ITSM and ITAM for Jira...
Great day everyone, I am Peter Tran and today, let's discuss enterprise test management challenges and how we can deal with them, successfully!!! In software development, managers often move...
Hi community, it's Lucas from DevSamurai. Today, I would like to give you guys a closer look at Product Roadmap templates that you can use for your projects. From these templates, you can find and ...
Today, we're chuffed to unveil the cloud version of Threaded Comments for Jira, the latest innovation for streamlined communication within Jira issues. It's a brilliant leap forward for team interact...
Hi there , I am looking for some possible solutions to this . I need a scripted field which displays the days between the current date and another existing custom date field on the iss...
Currently, the customer portal allows us to search up to 5 request types based on Jira’s AI. Our customers wanted to search all request types on the portal, which is not available on the customer po...
Hello, I have been looking at how our organisation can use Jira/Confluence with perhaps MS Teams integration/add-ons to create a Customer Q&A forum similar to how Atlassian has built out their c...
There often arises a need to export Jira issues for various purposes like reporting, analysis, or backup. This article explores the different methods to export Jira issues to Excel and CSV formats na...
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