Created Jul 13, 2022, Last active Apr 22, 2026
In the world of project management, structured risk management is no longer an optional extra; it's a must-have. But project managers can't do it all alone. Their teams must also be aware of and comm...
In this article, we'll examine why using automation in Jira Service Management is helpful and discuss ways to make it work well. We want to make sure that even as we use technology to help, we don't ...
How many times have you heard that data is powerful? Because it is. So why not use information that we already have in the service desk and use them to streamline ITSM decisions, boost customer suppo...
The question of assigning multiple team members to a single Jira issue is widely popular. Traditionally, Jira tasks are assigned to a single individual to signify primary responsibility. However, mod...
Dark mode has finally made its way to Confluence! Are your pages ready for it? If your content isn't designed for Confluence's dark mode, users will struggle to navigate. In a worst-case scenario, ...
Time in Status app simplifies the process of generating reports illustrating the duration an issue has remained in each status for specific assignees, teams, or projects. When mapping out a workflow,...
Are you using Azure AD Attributes Sync for Jira and want to get the most out of it? We're here to help with answers to your burning questions! Whether you're a tech wizard or just getting started, we...
We’re thrilled to announce that our “New Status Colors PRO for Jira Cloud” app has expanded its compatibility to include Jira Work Management projects and the new backlogs of the&...
In the dynamic world of project management, transparency and accountability are the twin pillars that ensure project success. While it's typically recommended for everyone to log their own work, real...
Hi 👋 It's Emily again and this time, let's dive into the very first article from our ITSM insight series. ⚡️⚡️ Ever heard the saying, "You can't manage what you can't measure"? In the dynamic w...
At the beginning of this year, we introduced the free version of our brand-new synchronization solution - Issue Sync Pro, and it served its purpose well. It allowed us to develop the application toge...
Hello, As the title suggest, I am looking to make, {{issue.reporter.displayName}}, a hyperlink that I am using to redirect here,{{issue.toURL}}.So that when a message comes through the Slac...
Hello, Atlassian community! 👋 Imagine your software development teams working together seamlessly, like a perfectly orchestrated symphony... Atlassian's suite of powerful tools makes this h...
Working in software development can be pretty demanding for all team members. Collaboration on different projects and open communication streams can basically make or break their work. Any lag in res...
Currently, Atlassian does not provide support for push notifications in the browser for Jira Software, Jira Service Management agents , or JSM portal customers. Using the application Browser Notific...
🚀 Join our 45min Live Demo of the SoftComply Document Manager ✍️ REGISTER HERE ✍️
Hello Atlassians! 👋 You have been sending us questions about our Queues for Jira Service Management app and today I’m here to answer them all. If you’ve been rummaging through the dreaded ...
Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Jira groups and Jira roles" --- What is Jira Group? 1. Definition of...
I've been using the new Localised Date Macro for Confluence app and wanted to share some feedback. I'm also interested to hear how others are using it. First and foremost, thanks for add...
Timesheets are a pain. Whether you’re a worker-bee who hates filling them out, or a manager who hates having to track down the people who haven’t filled them out – unless correctly managed, timesheet...
Are you using Jira for Software development only? We don’t. At Move Work Forward, we use it for (each title here is a link to a short YouTube demonstration): Software Development ...
Have accidentally deleted any of your Jira issues? Have some of your Jira projects suddenly dropped off the radar? No worries… What if we tell you that you can restore any single item in Jira in just...
Introduction to Confluence Cloud page status The Confluence Cloud page status provides users with a visual indicator of a page's current position in the content lifecycle. A Confluence page status ...
Hello Atlassian Community! 👋 Whether you joined the community to ask a work-related question, network with like-minded people, or read more about Jira—we’re all here because of one thing. What is ...
[UPDATE] I'm excited to share the recording of our webinar on Feature Bundle for Jira Service Management. In this session, we dive deep into how our app can help you enhance incident communication ...
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