Darshan Hiranandani : troubleshoot and resolve issues with not receiving emails from Jira?

[Darshan Hiranandani]

Hey team,

I’m Darshan Hiranandani, currently facing an issue where I’m not receiving emails from Jira, and I could use some guidance on troubleshooting and resolving this issue. Could you please share your suggestions on what steps I should take?

Regards

Darshan Hiranandani

[Mayura Gautham]

Hey @Darshan Hiranandani ,

Thank you for your question.

Administrators can now use the Issue email audit to monitor email suppression and unblock emails after bounces or other errors.


Please check out the below pages for more details on this and let me know if you have any more questions:

Unblock user invites to Jira with our new unsent invitations audit
Unblock users in Jira with our new unsent email audit

Cheers.