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- Tag: service-portal
Tag: "service-portal"
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Dear All, Is there way to sync the data and status of two different JIRA accounts in two tenants. Customer wants to know whether our JIRA account could sync with theirs, so that they can create a ti...
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ello Everyone, As a customer, I would like to access only the topics and portal that pertain to my account. While using the service portal, I've noticed that I can see other topics, but I cannot acc...
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Dear All, I have JSM project in which i added a customer under some organization. Customer account was running good but sometimes without any mistake from user, we got a window in which user see a m...
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Hi All, Our customer is experiencing an issue with the notification toggle button on the service portal. We have a JSM project. One of the users in the organization created a change request called "...
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Hi All, I just wanted to confirm does Jira send notification to other organization customers if any customer made a comment on closed request(All notification settings stay same)?
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Dear All, I want to write an automation for customers to tell them about comment added. First of all I want to use customer name , latest comment added and latest comment creator like Dear...
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Hi friends. Just wanted to share this in case anyone else runs into this issue. We received some feedback from our customers regarding the color of hyperlinks and how they're not distinguishable from...
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