Hi, I'm trying to query alerts by a date including a hour, minute and second timestamp. Following query returns 1 alert object, which is expected: https://api.eu.opsgenie.com/v2/alerts?query...
Hello Everyone, In my company we are contemplating at OpsGenie as an Option for our Incident Management process. Is there a way to get a hold of a TAM or someone that c...
I'm having trouble with converting targets to webhooks. In OpsGenie, I've successfully created an integration for a OpsGenie Configuration. I use the [Create Trigger] f...
Hi, we are managing support for multiple products. We have 1 level1 team whith multiproducts capabilities. And we have 1 team of Engineers per product or Service So : 2 services : ServiceA and...
I have a windows server 2019 standered edition. I have a service that is running on windows IIS. I have installed JEC on this service and set up an automation for whenever i get an alert is created...
i tried to integrate the google chat with the opsgenie for that in the integration section i had selected webhook as option and given the google chat webhook and turned on the the i...
...reas, we want to see if we can use opsgenie to recieve an SMS and then send out an alert via the application on users phones attached to wifi.
I have a set of teams in Opsgenie that don`t match 1-1 to the Jira teams but may contain the same members. I would like to know what happens after migrating opsgenie into JSM. WIll "new" teams be c...
...nto the description. https://community.atlassian.com/t5/Opsgenie-articles/How-to-Extract-Custom-Fields-and-Data-into-an-Alert/ba-p/2133902 I also tried to print out some of the payload contents (e.g...
I would like to be able to more easily navigate OpsGenie when reviewing individual alerts. For instance, it would be nice if I could Acknowledge/Close alerts with a set of keyboard combinations. I w...
I am following this guide: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-icinga2/ the following file in this step does not exist after installing the OEC icinga p...
Hello Sales Team @ Atlassian Need Product details with offered features for our Business Requirement. Corporate Purchase | Product Overview | Opsgenie & Jira Service M...
...ption for any related reports. Is this an additional [reporting] module one needs to buy, or, how can I move forward to pull these metrics? https://support.atlassian.com/opsgenie/docs/view-team-devops-m...
I am in the process of setting up Opsgenie to work with Jira Service Management. Integration is established, but I'm struglling to get notifications to work. Opsgenie is a standard version. I have s...
Hi, When an incident is raised in Jira Service Management, it triggers two alerts in Opsgenie. One appears to be alert for the incident, the other one an alert, that appears to be a dublet. I'd l...
When sending email from IBM i to a distribution list that contains five members we all receive five Opsgenie emails. If you open up each email it shows one for each team member. All team members on t...
We received our OpsGenie invoice for the year. We were surprised because we were told in October that it would be a 5-10% increase in cost, which we planned for. However we were invoiced for a 30% i...
Has anyone successfully modified the OpsGenie to ServiceNow integration to create an alert instead of an incident in ServiceNow? Any tips or advice? Is this possible?
Hello All, Hope you are doing well! Currently, I am planning to ignore alerts which contain SUCCEEDED term or any specific term in the Description of the Alert Rule. I can see five fiel...
Hi Team, Is it possible to fetch the alerts in Opsgenie , if yes how? If not, is there any feature request for this. TIA! BR// Ruchi
We have JSH alerts configured to be sent to Mattermost channel. This is working fine. However, when clicking on the link in that mattermost message, it is sending me to the Opsgenie page w...
Hello, We have two teams with their own on-call schedules. Some members of Team 1 belong to both teams, but none of the members of Team 2 belong to Team 1. The goal is to avoid having these member...
Hello Team, We did configured Zendesk Opsgenie integration a year back & we were getting alerts from opsgenie. From last few days for new tickets creation in zendesk....we are are not r...
Hi all, I tried to follow the instructions here : JSM/OpsGenie: Assign Jira issue to the user who acknowledged the alert | Jira | Atlassian Documentation I imported to JSON i...
Hi Team, I have created email template "settings/email-templates" and assign that email template to "incident rule" in "email notification template" property. When we create inci...
Copied to clipboard