Greetings, I am testing Essentials trial, want to have automated phone calls from StruxureWare during off hours for certain critical hardware we have to monitor in our company. Configured integratio...
...nitially, I thought it was because, once created, we apply Issue Security in JSM. However, I'd expect to see a permissions error in the logs. If it is Issue Security, how do we add OpsGenie to i...
Deal bloatware makers! The question is in the title. Following the the write-up on escalations api here; https://docs.opsgenie.com/docs/escalation-api curl -X DELETE 'https://api.eu.opsgenie.com...
When checking "User details and activity" report under Analytics -> User Management Report, we noticed that "Last logged in" column shows wrong data for some users. In comparison, the report for u...
I have an iphone 16 Pro and running Ops Genie. I am not able to hear the alerts and the settings do not appear to be correct (comparing with an iphone 15 the settings are different) all the se...
Hi Team, I've this information in tabular format, and it comes as an alert as synced with Opsgenie. I wanted to activate teams integration with Opsgenie, however, I'm unable to achieve that t...
In opsgenie starring multiple saved searches is not allowing
I am looking to integrate Jira incident queues with opsgenie so that the on call engineers are notified any Priority 1 incident when created to avoid chances of ignoring , the on call engineers can b...
From what I can tell - webhooks are outbound only? Can I send webhooks TO opsgenie and send alerts based off that payload data?
...o discuss the ongoing merge of two Atlassian products, Jira Service Management (aka JSM) and Opsgenie (OG). The panel was comprised of people with three different perspectives. The Atlassian p...
Hi, I'm trying to query alerts by a date including a hour, minute and second timestamp. Following query returns 1 alert object, which is expected: https://api.eu.opsgenie.com/v2/alerts?query...
Hello Everyone, In my company we are contemplating at OpsGenie as an Option for our Incident Management process. Is there a way to get a hold of a TAM or someone that c...
I'm having trouble with converting targets to webhooks. In OpsGenie, I've successfully created an integration for a OpsGenie Configuration. I use the [Create Trigger] f...
Hi, we are managing support for multiple products. We have 1 level1 team whith multiproducts capabilities. And we have 1 team of Engineers per product or Service So : 2 services : ServiceA and...
I have a windows server 2019 standered edition. I have a service that is running on windows IIS. I have installed JEC on this service and set up an automation for whenever i get an alert is created...
i tried to integrate the google chat with the opsgenie for that in the integration section i had selected webhook as option and given the google chat webhook and turned on the the i...
...reas, we want to see if we can use opsgenie to recieve an SMS and then send out an alert via the application on users phones attached to wifi.
I have a set of teams in Opsgenie that don`t match 1-1 to the Jira teams but may contain the same members. I would like to know what happens after migrating opsgenie into JSM. WIll "new" teams be c...
...nto the description. https://community.atlassian.com/t5/Opsgenie-articles/How-to-Extract-Custom-Fields-and-Data-into-an-Alert/ba-p/2133902 I also tried to print out some of the payload contents (e.g...
I would like to be able to more easily navigate OpsGenie when reviewing individual alerts. For instance, it would be nice if I could Acknowledge/Close alerts with a set of keyboard combinations. I w...
I am following this guide: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-icinga2/ the following file in this step does not exist after installing the OEC icinga p...
Hello Sales Team @ Atlassian Need Product details with offered features for our Business Requirement. Corporate Purchase | Product Overview | Opsgenie & Jira Service M...
...ption for any related reports. Is this an additional [reporting] module one needs to buy, or, how can I move forward to pull these metrics? https://support.atlassian.com/opsgenie/docs/view-team-devops-m...
I am in the process of setting up Opsgenie to work with Jira Service Management. Integration is established, but I'm struglling to get notifications to work. Opsgenie is a standard version. I have s...
Hi, When an incident is raised in Jira Service Management, it triggers two alerts in Opsgenie. One appears to be alert for the incident, the other one an alert, that appears to be a dublet. I'd l...
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