...o discuss the ongoing merge of two Atlassian products, Jira Service Management (aka JSM) and Opsgenie (OG). The panel was comprised of people with three different perspectives. The Atlassian p...
...otifications are managed. Current Opportunities for Improvement Real-Time Notifications Currently, Opsgenie sends notifications immediately when a note is added or updated. This real-time a...
Alert deduplication in Opsgenie helps reduce alert fatigue by consolidating similar alerts. However, important information might be missed if deduplicated alerts don't update their messages or d...
The OpsGenie API offers a powerful way for organizations to integrate incident management functionalities directly into their applications. This documentation highlights how the API works and s...
The Nashville Atlassian Community will be holding an in-person event on October 10th! Join us at Sonny's Patio Pub for OPStoberfest, where we'll be talking OpsGenie and Jira Service Management w...
...cheduling and coordination. Opsgenie is a powerful incident management tool, that provides the capabilities necessary for teams to manage on-call rotations effectively. What Is On-Call Scheduling? On-c...
🎉We're excited to roll out the 🍋fresh new LinkedIn page for ACE Atlanta! Please follow us and share with your network. Also, don't miss our event next week… BBQ & DevOps Tour: ...
Opsgenie’s alert activity logs are a powerful tool for tracking the lifecycle of an alert from creation to closure. By understanding how to use these logs effectively, you can debug issues with y...
...To achieve this, Opsgenie customers who’d like to keep their current Atlassian-provided UK phone number will need to port it to their own Twilio account and switch to a Bring-Your-Own-Number (BYON) c...
...bout moving your IT Operations work from Opsgenie into Jira Service Management. We’ll answer your questions LIVE at 11 am PST / 2 pm EST on August 8th, 2024. Register here. In June, Jira Service M...
Hey Community! In order to create a new subscription, please follow the steps from the following article - https://support.atlassian.com/opsgenie/docs/view-global-and-team-reports/&n...
Sometimes when we create an alert from an integration we want to be able to adjust the title of said alert so that our end users know what they are looking at. For example if an alert is created by...
Hi Opsgenie Community, We want to inform you that, after careful consideration, we have deprecated the Opsgenie login feature in our platform, effective 11 March 2024. This decision was made as p...
TL/DR We are in the process of changing the sending domain for email notifications that are currently sent from am.atlassian.com . Some will migrate to id.atlassian.com and some to atlassian.ne...
...umber added as an Incoming Call in Opsgenie to create alerts. It depends on the number you registered for Incoming Call Routing integration supporting this function to receive SMS or not. When s...
Summary When making updates to Opsgenie/JSM Operation Alerts you will see that when you manually interact with Alerts in the UI, or using the REST API it will go through the Default API I...
...chedule to a calendar using Opsgenie. Understanding On-Call Schedules in Opsgenie Before beginning the export process, it's crucial to understand how on-call schedules work within Opsgenie. S...
Summary As Opsgenie is being consolidated into Jira Service Management there are some steps you need to take to ensure a complete migration to JSM Operations from Opsgenie. If this is not c...
In Opsgenie, there's a common misconception that the creation of alerts and the subsequent notifications are one seamless process. In reality, they are distinct steps within the Opsgenie flow. A...
...eader in Git repository management solution that empowers teams to collaborate on code and streamline the development process. Opsgenie - covers up on incident management coordination that helps t...
Hello Community! Are you part of the Dev, DevOps, or SRE team responsible for managing DevOps processes and/or resolving Incidents? If so, we would love to hear from you! I’m a PM at Atlassian a...
Hi Opsgenie Community, Starting on February 1, 2024, Google launched new email protection requirements so we are implementing two changes to ensure secure delivery of emails you send. S...
This article explains how to close Opsgenie alerts when the related Jira issue is moved to another project using Jira automation rules. These automations work by triggering a POST request to the Opsgenie...
Opsgenie provides numerous integrations to streamline your alerting and incident management process. One of these integrations is the incoming call integration, which allows you to route incoming c...
Hello Atlassian Analytics Community! 👋 We're thrilled to announce the launch of our latest suite of Opsgenie dashboard templates and tables, designed to empower your teams with more insights and a...
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