Community resources
Community resources
Community resources
- Community
- Tag: help-center
Tag: "help-center"
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I am looking at our Help center portal, and under requests you can filter on open and closed but the results are very mixed. Occasionally getting closed entries in open and open tickets in closed. I'...
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...roject documentation Internal or public knowledge bases Wikis are flexible and built for ongoing updates, making them a great tool for dynamic content. 💡 Why Use Confluence for Your W...
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Hello Atlassian Community! 👋🏻 I’m excited to share the next development in our journey to bring you more customization capabilities to Help Centers in Jira Service Management! We previously ...
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I’m excited to announce that the ability to link projects to Help Centers is now available in Jira Service Management Premium and Enterprise 🚀 In July, we released Multiple Help Centers&...
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Hi All, Is there a way to edit the below message which pops up when a unregistered user tries to sign up in help center portal. We could not give access.Use another email and try again. &nbs...
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Hi all I have 19 JSM projects and 5 of them are not Restricted. Please share your thoughts, tips and tricks on managing them and particularly hiding them from each other so that the request types...
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Hello Atlassian Community! I need all my users to be able to see all the tickets created in my project via Help Center. Currently when I go to the Help Center I can see only my own tickets. I found...
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Every business aims to deliver a fully satisfying customer experience. However, the generic look of your Jira Service Management can leave customers feeling disconnected from your brand. ...
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Hello Atlassian Community 👋 , When we launched our early access program for multiple help centers, our goal was to enable our Jira Service Management customers with the capabilities to de...
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The help center is a critical component of your service experience, whether you're supporting employees or customers. It serves as the front door where users come for all their support needs, making ...
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Hey, When I create a new ticket using the slack integration, it does not show in my requests in the top right corner of the help centre. The items only display in the help centre if they were create...
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We are wanting to use Help Center so our users can see all of the details in a Request that they have been invited to within our JSM project. We would like to make it so they can only see the Request...
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