When any chat rep opens a Jira ticket via the Intercom integration, it marks the ticket as being created by one particular rep (I think the rep that connected the integration), not the person that ac...
Is it possible to see intercom ticket conversation link added as Insight without having to log in as can be done with JIRA ? Now we can just add the link and I must click the link and sign...
our teammates that use intercom should be able to create jira tickets for a certain jira project only. OBS: intercom user can choose any JIRA project to create a jira ticket for EXP: interc...
Hi, I'm using 'Intercom For Jira' to integrate, Intercom into JIRA. I wonder if there's any way to integrate user custom field in Intercom into Jira issue when creating issue fr...
The Intercom to Jira "Workflow Post Function" is great to get story notifcation based on the story workflow. How can this be applied to the Jira Release process so that you get Intercom notification...
I'm using the Intercom for JIRA add-on and currently manage to connect one JIRA project to one Intercom instance. Our support project serves multiple customers and therefor multiple In...
Can I filter on linked Intercom conversations?
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