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...nd improve over time. Let’s confess our admin mistakes, talk about what happened, and why. Join this informal contest to see who can top my mistakes and win the prestigious title of Worst Jira Admin...
Mistake 19 One day a former employee contacted the company to complain about Jira data being sent to their personal email address. Upon investigation, I discovered that data was being sent to h...
...eserves? Do the admins for "all the other apps" understand the specifics of Jira administration? Instead, form a dedicated team of admins who actually LIKE and care about the application! Back to i...
...hen, read on! Admin > Issues > Statuses Status Categories In Jira, statuses are classified into one of three categories: “To Do”, “In Progress”, or “Done”. In modern versions of Jira, “T...
Mistake 1 One of the worst workflows I’ve seen is unfortunately, one I built. We were having process problems and thought a comprehensive Jira workflow would solve them. But I’ve since l...
...onsider the following use cases: 2 external users from “Alpha” company need access to the X Jira project 3 external users from “Bravo” company need access to the Y Jira project 4 temporary c...
Mistake 13 Ses·qui·pe·da·lian - having many syllables, characterized by the use of long words How long should a Jira project key be? While a long key is allowed in Jira, it makes l...
Mistake 17 For today’s tale of security horror, I’ll share the story of a small company that had Jira Server and used Atlassian’s Crowd product to store user credentials. Their tools were public...
...ould only apply to that one workflow. Instead, I changed the name of the original status in all of Jira! The status name change was immediate; I hadn’t even published the workflow change yet! Users a...
...ustomers using the Atlassian hosted environment. Sandbox In Cloud: admin.atlassian.com > Products > Sandbox There’s a sandbox option built into all Premium and Enterprise plans. This is an i...
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