☕ Weekly Atlassian News Roundup | 4th September 2023

[#1]

Good morning community! 👋☕️

Summer is over and September is here 🍂 Can you believe that?

Remember in Spring when we all got excited about Atlassian Intelligence - well there is now an open beta for virtual agents in JSM! Have a look at the news and give it a try 🏃‍♀️

🚀 New improvements

Quick Search Improvements

You can now filter issues by "last updated" in the Jira quick search so you can find relevant issues faster by showing ones recently modified, like status updates, new comments, or field changes.

New Admin Feature - Test Policy

Atlassian introduced a "test policy" in the external user security feature that allows you to try out security settings with up to 5 external users before applying them widely.

👀 Important announcements

Beta - AI Agent for JSM

The virtual agent helps in handling repetitive queries and offers automated chat support on Slack (and soon also on Microsoft Teams) using advanced AI that understands intent, sentiment, and context and also pulls information directly from your knowledge base for quick answers. It's currently available on Slack to all Jira Service Management Cloud Premium and Enterprise customers.

Atlassian AI Community

The Atlassian AI Community is a user-driven platform discussing the blend of Atlassian tools and AI. Unofficial yet passionate, members share insights, innovations, and best practices on enhancing workflows and productivity through AI-powered Atlassian solutions.

🗓 Events

Find all upcoming events on 👉 Events Calendar

📚 Article of the week

Media Literacy - a Survival Skill

Media literacy helps evaluate the overflow of data, acting as a guide in today's confusing landscape of media. More than often you see how even scientific findings can be mispresented in media, either accidentally or purposefully to create clickbait headlines. So it's essential to be cautious of the potential for bias and inaccuracy in those secondary sources. Always cross-check information and understand that no source is entirely unbiased. Knowing the basics of primary research, like the difference between correlation and causation, can help as well as understanding different study types.

[Tuncay Senturk]

Thanks for the round-up @Nikki Zavadska [Appfire] 

Atlassian is definitely ramping up its AI game, and it's exciting to see the improvement!