Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Security advisories should not use the Atlassian marketing sender address

Tim Eddelbüttel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 21, 2023

Currently when I'll receive a security advisor notification, the sender address is info@e.atlassian.com. That's the same address that is also used for e.g.:

  • Atlassian Cloud release notes
  • Atlassian University offers
  • Jira Insiders newsletter
  • JSM Agent invites
  • ...

I'll think something like security advisories should be using a separate sender address so it won't handled / process as junk because usually it's marketing related content.

Also funny :D

That notifications often miss a site, etc. is another story but please, think about sending security related notifications with a better address.

Kind Regards,
Tim

3 comments

Comment

Log in or Sign up to comment
Aimee White
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 21, 2023

Absolutely agree with this. Lets not have security notifications JUNKED

Like Elliot Wilen likes this
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 22, 2023

I tend to agree too.

I'm not so sure that we should have a plethora of "from" addresses for every possible subject, but I do think there should be a (small) handful of grouped subjects.

Security stuff is definitely something that should be separated out.  "As an admin, I don't really care about insider offers, adverts, training, invites, and the other stuff end-users might be using, but I really do need to be able to quickly identify security and update things immediately"

Having a few "sent by <well named id>@atlassian.com" would make it a lot easier to identify that!

Like Mark Thomas likes this
Tim Eddelbüttel
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 30, 2023

Just a little oberservation, the recent notification for https://confluence.atlassian.com/security/cve-2023-22518-improper-authorization-vulnerability-in-confluence-data-center-and-server-1311473907.html was send with security@e.atlassian.com

This time, finally lands in the inbox folder an gets immediate attention by myself 👍

Like Tanya Christensen likes this
TAGS
AUG Leaders

Atlassian Community Events