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year for 5 participants, we still have 5 participants. We replaced one member with another

Шопен
Шопен Mar 09, 2023

Good afternoon. We removed one participant and replaced him with another. We still have 5 participants, but we are required to pay for 6. How can we fix it? We paid 1 year in advance for 5 members, we still have 5 members

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 12, 2023

Hi @Шопен - welcome to the Community!

We do not support billing issues such as this over the Community. Can you please raise a billing ticket at https://trello.com/contact

When you raise this ticket, please set the 'What can we help you with?' field to Billing. 

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