"Repeat Card" power-up service stalled/crashed?

Mike Smuts December 10, 2024

I'm on a European-like timeline in South Africa. This morning (Wed 11 Dec) on opening a Trello board I noticed that my repeat cards did not show up as they do every day. I haven't reached my Butler quota and haven't changed anything on the repeat card settings.

Has some or other service crashed at Atlassian/Trello? 

When I click the 'Repeats' icon in the top margin I get a message that reads: "Repeating Cards" and "It looks like something went wrong", as well as a button that is captioned "Try again". It doesn't help to click the button or to reload the browser page.

 

If I go to one of the cards that should be repeating there's no 'next repeat...' indicator, that I believe would normally show (from what I remember). If I click the 'repeat' button within the card it correctly shows the information entered previously (on which days to repeat at what time). However, clicking save gives no reaction. I have to manually close the window as it's clearly dead.

 

Any ideas? Is there a place to monitor the status of Trello services, i.e. to check whether the service has crashed?

4 answers

1 accepted

1 vote
Answer accepted
Andrea Crawford
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 11, 2024

There was an incident impacting Card Repeater today. You can follow the status page for updates https://trello.status.atlassian.com/incidents/q2by1ng3724v

Christoph Grothaus December 11, 2024

Confirmed. Works for me now.

0 votes
Mike Smuts December 11, 2024

Okay, the repeat card service is back up for me. It actually repeated the cards that were due this morning. Someone clearly rebooted the service or something to that extent. Probably once their US userbase started reporting the same error...

0 votes
Christoph Grothaus December 11, 2024

Same issue for me!

  • No cards were repeated today (2024-12-11 05:00 CET)
  • The "Wiederholt sich" ("Repeats") button on the board has no effect: neither the list of all repeated cards nor an error message shows up.
  • The "Nächstes Auftreten" ("Next repeat") info on a repeated card (that I pulled out from the activity sidebar) is not displayed.

Atlassian, please fix this.

Mike Smuts December 11, 2024

Thanks for the response. At least it's clear that the issue is on Atlassian-Trello's side then. Hopefully it gets fixed soon...

Georgiana Popescu
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December 11, 2024

same issue here today 

Like Mike Smuts likes this
0 votes
Wowa
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December 11, 2024

same issue ((((((((((((

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