Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

persistent log in error on trello app for iPad.

i keep getting this persistent error trying to log into my ipad app,  despite being able to log in successfully via browser and desktop apps.  

I am not using a browser and my ipad date/time settings are automatic.   So what do I check? 


(Trello did work on the ipad before i set Trello up on my desktop, but since resetting passwords I have been unable to log back in.). 

Multiple times: 

i did clear cache. 

i did reboot ipad.

i did uninstall and reinstall Trello. 

Same error message.

What‘s up?  

What do I do? 

1 answer

0 votes

Hi there, super sorry to hear about that issue! 

Right now, we support iOS Version 12 or higher. Could you please share the version of iOS running on your iPad?

Thanks so much!

I am running software version 13.5.1 on iPad 6th generation?

Thank you for that, Anna! We'd like to take a closer look at the specific error messages you're seeing (it doesn't look like the screenshot of the error is showing up on this post) - I'll be sending you an email from our support system to collect more information and work through this with you!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

325 views 13 12
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you