image is not coming in as expected

[Matthew Harrison]

Usually (for the last 2+ years) when I use Snag-it to screenshot a portion of my screen I can paste it on a card and it will automatically set the Cover of the card to that image. Now when I paste starting around 5 PM eastern time on any board it just pastes a PNG file and it doesn't behave like the typical manor.

Is this a site-wide blackout of that particular functionality? I have tried hard-refreshing the page to no avail.

I tested dragging and dropping a jpg from file explorer and it too is not functioning as expected.

[Michael Pryor · Accepted solution]

It was a bug in Trello and it should now be resolved.

[juanitofrondeg]

Same for me - just adding png files as attachments, without creating (or giving option to create) a card cover. Have cleared cache and restarted browser. Have also tried on different boards and on different browsers. Same result everywhere.

[John_Accrocco]

Having the exact same issue. It started off with the images not displaying correctly. Now I am unable to even edit the cards. I've tried every browser, cleared the cache and a different device. Glad it's not just me. Trello is definitely having problems. 

[Tyler Hahn]

Same issue here, 'Unable to use image.jpg as a card cover' error returned when attempting to set cover image.

[Tara Steenson]

Is this happening again? 2022