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iOS apps not loading Trello boards

Peter Monks April 9, 2020

I have started to have issues with both iPhone and iPad iOS version of Trello app, giving an errorr 'We could not load this board' when I try to enter boards I have permissions to see (either as Admin or board user).

These boards are working fine in a desktop browser view.

Anyone else seeing this issue?

1 answer

0 votes
Antonio Panea
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April 10, 2020

Hi @Peter Monks ,

 

here Toni to help. I would close the app and restart it again. It happened to me yesterday and it worked!

Wish u the same luck!

 

Cheers

Peter Monks April 10, 2020

I did that - no joy - same message.

If I tap on a notification to view a card, it pops up then minimises then I get the same error.

Antonio Panea
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
April 10, 2020

Hi @Peter Monks ,

 

if works in the browser but not in the app maybe is an app cache problem.

Have ypu tried to log out in your app and sign in again?

 

Let me know if that works!

Cheers

Peter Monks April 10, 2020

Yes - success thank you - I actually logged out then deleted the app (and data) from my iOS device and started again and it looks like that fixed it. 

Thanks for your advice @Antonio Panea 

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