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iOS apps not loading Trello boards

I have started to have issues with both iPhone and iPad iOS version of Trello app, giving an errorr 'We could not load this board' when I try to enter boards I have permissions to see (either as Admin or board user).

These boards are working fine in a desktop browser view.

Anyone else seeing this issue?

1 answer

0 votes
Antonio Panea Community Leader Apr 10, 2020

Hi @Peter Monks ,

 

here Toni to help. I would close the app and restart it again. It happened to me yesterday and it worked!

Wish u the same luck!

 

Cheers

I did that - no joy - same message.

If I tap on a notification to view a card, it pops up then minimises then I get the same error.

Antonio Panea Community Leader Apr 10, 2020

Hi @Peter Monks ,

 

if works in the browser but not in the app maybe is an app cache problem.

Have ypu tried to log out in your app and sign in again?

 

Let me know if that works!

Cheers

Yes - success thank you - I actually logged out then deleted the app (and data) from my iOS device and started again and it looks like that fixed it. 

Thanks for your advice @Antonio Panea 

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