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Why won't 'go to channel' open in the Slack app - new browser window every time.

DT Admin
DT Admin I'm New Here May 05, 2021

When I click the slack button on a card to send it to a slack channel and then click "go to channel" it doesn't open my slack app on my Mac but instead opens a new tab in a browser every single time. I want the channel to be opened in my slack application.  Is this an issue?

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Brant Schroeder
Brant Schroeder Community Leader May 12, 2021

@DT Admin Welcome to the Atlassian Community.

Trello is a web application and slack app on your Mac is not.  Unless the browser has a way to identify the desktop application (plugin) the browser has no way to link the two togerther.  So it opens a web browser window that in turn opens the application by launching it when you click the link in the window.  I have the same issue.

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DT Admin
DT Admin I'm New Here May 12, 2021

Thanks, Brant. Makes sense. Bummer though.

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