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Why is my trello board not loading after i log in?

tom I'm New Here Jul 05, 2021

After logging into Trello using Atlassian, the screen shows thats its trying to pull up my trello board but it just shows the loading page.  Does anyone know why?

I've included a screen cap of where its stuck.

Any help would be greatly appreciated.

 

Thanks,

Screen Shot 2021-07-05 at 8.28.56 AM.png

1 answer

Hi @tom ,

Thanks for posting in this community.

I have just checked my personal trello board and https://trello.status.atlassian.com/ and everything seems to be operational.

Could you please navigate to trello support - https://trello.com/contact#/ and report the issue here under account issues ?

Note - I am not sure which browser and about your internet connectivity so I presume there are no issues but please do check before reporting.

Cheers

Suvradip

Hi @tom ,

I did also check trello uptime today - https://trello.status.atlassian.com/uptime and no down alerts for today.

Regards

Suvradip

tom I'm New Here Jul 05, 2021

Hi @Suvradip Paul 

Thanks for your response.  My internet connection is working fine for me.  I've tried going to the Trello Support but there is nowhere to add questions and report anything.  I push the contact support button and this shows up:

Screen Shot 2021-07-05 at 9.10.34 AM.png

@tom  - Looks odd!

@Michael Pryor  - Could you please check this and help? 

Try logging into Trello in an incognito window.  The fact that the contact form won't display AND the trello boards won't load leads me to believe there may be an issue with a browser extension (or your browser cache could need to be cleared).

 

You could also try in a different browser (like if you are using Chrome, try Safari).

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