Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,704
Community Members
 
Community Events
165
Community Groups

Why does Trello want me to save attachments when trying to open them?

What happend???

Now if I want to open an attachment while in the Trello app, it wants me to save the attahment.

Pdf´s and jpeg´s open in a view window (as it has been) but if I want to "open in new tab" it wants me to save the file! 

Excel, word and more just want me to save the file before opening it. 

This wasn´t a problem 2 weeks ago and it was a problem in the browser version too, but when I cleared the browser settings it was ok again. But I don´t know how to fix it in the app.

1 answer

This was a problem for our workflow some time back as well. Has to do with security. So now you see basically a thumbnail of the actual pdf instead. This can cause some of the info on the pdf to be cut off or out of view. In order to see everything on the pdf you have to download it. And most recently we've found that the pdf's that use form fields will no longer show in these thumbnails and hope to find a resolution.

 

see here

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend  B...

2,278 views 27 40
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you