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Why do I constantly get notified that Trello is disconnected and trying to reconnect?

Steve P
Steve P Nov 15, 2023

I get continuous messages that I'm disconnected from Trello and it's trying to reconnect, then I'm connected again. The alerts in the bottom left of the browser are constant in any browser that I use when I'm logged in to Trello. This seems like a bug.

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Ezgi Bayındır
Ezgi Bayındır
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Nov 15, 2023

Hi @Steve P ,

Are you using Mac? Seems like lot of Mac users facing with connection issues. Solved: Unable to login using Google account on Trello for... (atlassian.com)

I think you should contact with Trello Team. Contact Support | Trello

Best,

Ezgi

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Steve P
Steve P Nov 15, 2023

Hi Ezgi - I'm not using a Mac, and I am able to log in with Google; while I'm logged in I'm constantly getting the alert message that I'm disconnected, then reconnected again, then disconnected, then reconnected again etc.

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Dreamsuite Mike
Dreamsuite Mike
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Nov 15, 2023

Yes, this seems to happen a lot now, moreso if the boards have a lot of cards or data-heavy cards. I presume there is something on the backend monitoring load/update times and triggering this message. Maybe they have adjusted the threshold or maybe it is actually slower at loading now?!

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Steve P
Steve P Nov 16, 2023

How frustrating.

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