I've used Trello for 3 years. Yesterday, when I click Download on an attachment in a trello card, it no longer downloads to my download folder - it just displays on the screen. What happened? I've rebooted twice. Didn't solve it.
There is no "save link as" function in my case, save as only tries to save an HTML link rather than the original file format (as does opening the file and trying to save from a new window), basically after 20 minutes of digging I still have no idea how to download the original file format (in this case SVG but it happens on several different formats) and will need to go back to the designed to get the original file directly. This now happens several times a week and it should not be this difficult to download an attachment from trello.
Happy to help track this down! What operating system and browser are you using to try and download the SVG file?
I've attempted an SVG file on my Mac with Chrome and it seems to be working as expected:
With the additional information (your operation system, browser, and preferably browser version), I'll be able to try with this file again and see if we can't track down a way for you to download files easily.
Daniel | Atlassian Support
Christopher, Can you let us know when this is resolved? We noticed that the "download" option doesn't appear in Chrome, Edge or Microsoft Explorer. (We have not tried Safari or Firefox.) We are using the workaround, but do miss the ease of simply clicking "Download". Thank you for working on this!
The issue you refer to is a known issue with the current version of Trello and something we're looking to fix very soon. It was caused by a recent Chrome update.
A workaround for now is to right click on the image in the new tab and then save from there.
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