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Download attachments from Trello cards

📎 You've attached an Excel file to a Trello card. Great! What now?

If you're done looking at the preview for that file and maybe want to make some changes, it's time to download the file. Once upon a time there was a download button next to the attachment. But with browsers (most notably Chrome) changing the way download security works, the link quit working several months ago. Trello removed the (nonfunctional) link.

Fear not however; you can still download your attached files! Simply right-click the "open in new tab" button or attachment preview and use the option in your browser to download the file. It's two-click easy!

Chrome

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Save link as...

 

Microsoft Edge

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Save target as

 

Firefox

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Save Link As...

 

Safari

image.png

Download Linked File

 

image.png

8 comments

I wonder if you could have left the Download button but used it to redirect users to this page instead, for a while at least.

Deleted user Nov 01, 2018

I wonder if you simply could have fixed the download link not working, like all other companies who still provide a download link in Chrome......

Like # people like this

Seems like, after such a long time a good dev shop could have fixed this. I guess we could return to Asana if we prefer things that work without having to research them.

Jodi LeBlanc Community Leader Feb 19, 2019

This is great @Daniel Eads  I remember seeing a lot of community questions on this when Trello removed the link. Awesome that you provided screen shots of all the browser views. Very helpful post :)

I get that there are browser issues but why not retain it in the Trello app? There's no right click/save link as option there, which makes it likely I'll ditch the app before long. 

Matthew I'm New Here Oct 15, 2019

This strategy doesn't appear to work in Firefox 69.0.1.  If I click "Save link as"  I get a link (not the file) saved.  The link leads to a dead end.  The reason I have a paid subscription is to furnish files for clients and at present they can't access them.  Is there a fix / solution in the works?

Daniel Eads Atlassian Team Oct 28, 2019

Hi @Matthew , this is indeed unexpected behavior that doesn't occur in Chrome. I've verified the behavior in Firefox 69 and raised it with our developers. Note that this only seems to affect image attachments in Firefox - the steps above still work fine for documents such as Excel spreadsheets.

As a temporary workaround, you can click to open the image preview and then right-click and select "Save Image As..." when the image preview comes up. This adds three extra clicks, but still gets the image downloaded in the meantime.

Daniel Eads Atlassian Team Oct 28, 2019

@Matthew My Firefox has just updated to 70.0 (and also tested again in 69.0.3). Despite the download confirmation box saying "Preview Document" as the format, it does actually save the image file. Are you still able to reproduce the broken download?

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