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Why can I not receive notifications?

Rob Withrow
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 5, 2023

Notifications are not coming to my inbox. I have gone through this https://trello.com/test_notifications and received the email from Trello confirming my emails can receive notification. Then I sent this comment https://trello.com/c/CSOYM87D/1658-test#comment-642d8d582c703a686046170a via Trello and no one has received the notification. What else should we do?

 

1 answer

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Rodolfo Moreira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2023

Hi Rob, Welcome to the Atlassian Community! I hope you’re enjoying Trello.

 

To receive notifications of certain actions on a card, you must be watching the card, list, or board where the card is or you have to be a member of the card in question

If you continue to observe the issue with the card, please feel free to submit a new ticket with us, allowing us to take a closer look and assist you better.

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