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Why are users not seeing "Make a Copy" function on my Public board?

Darla McLaughlin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 15, 2022

I have provided a link to my clients, so they can "Make a Copy" of the board and then edit their copy.

 

Some don't have the "Make a Copy" button. 

1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 20, 2022

Hey Darla, 

I believe your board is set as public, am I right? 

A public board can be copied if the user is logged, as you can see on the image the option won't show up if they aren't logged. 

Screen Shot 2022-09-20 at 9.50.37 AM.png

If your board isn't public could you open a ticket through the link www.trello.com/contact, please, send their email and the board's link, it'll make the process quicker. 

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