Why Cannot Add Another Team to the Board?

[Oswald Sandy]

Hi Trello team. We have a paid account. Now we’re going to add another member to join the board. But why we always have an error notification like this (image as attached) ?

Please help. Thanks in advance.

[Peter Van de Voorde]

Hi @Oswald Sandy

Welcome to the Atlassian community.
It seems like you're attached image didn't come through, could you please add it again or tell us the message it gives you?

Cheers,
Peter