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Users Vs Members

Hey everyone. 

I read on the Trello pricing page that under the free plan you can have unlimited "members" but for the business plan you have to pay $10/ $12.50 per user.

I also read if under the business plan someone is added to two boards (or more) as a guest (which I think is also a term for member?) you're automatically charged for them as a "user."

I work with alot of contractors some of them like our jr VA's work on various projects which means we would have to pay at least $80 per month annual (so $960 per year) just have them be able to be on our weekly assignment boards (like posting to social media) and on any special events / project boards. 

With Clickup we'd only pay $9 per month to be able to run things the way we need to. So while I love Trello I can't justify that HUGE price increase. 

So I figured I must be confused about how billing truly works for Trello now and what's member vs user. 

I would gladly pay for my integrator to be a "user/admin" but not for all the contractors. 

Could someone who is on business class please explain to me how this works?

Screen Shot 2021-08-09 at 5.13.09 PM.png

2 answers

0 votes
Mikael Sandberg Community Leader Aug 09, 2021

Members are users that have been added to a board, so the unlimited members refers to the the board. If you have guest users and they only belong to one board, they will be free. If you add a user to your workspace and is a member of multiple boards, they will require a license. You can find more information about how billing works here, How billing works with Trello Business Class

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