Users Vs Members

[Kate]

Hey everyone. 

I read on the Trello pricing page that under the free plan you can have unlimited "members" but for the business plan you have to pay $10/ $12.50 per user.

I also read if under the business plan someone is added to two boards (or more) as a guest (which I think is also a term for member?) you're automatically charged for them as a "user."

I work with alot of contractors some of them like our jr VA's work on various projects which means we would have to pay at least $80 per month annual (so $960 per year) just have them be able to be on our weekly assignment boards (like posting to social media) and on any special events / project boards. 

With Clickup we'd only pay $9 per month to be able to run things the way we need to. So while I love Trello I can't justify that HUGE price increase. 

So I figured I must be confused about how billing truly works for Trello now and what's member vs user. 

I would gladly pay for my integrator to be a "user/admin" but not for all the contractors. 

Could someone who is on business class please explain to me how this works?

[Michael Pryor]

My answer here should help:

https://community.atlassian.com/t5/Trello-questions/How-do-the-business-account-tariffs-work/qaq-p/1773042

[Mikael Sandberg]

Members are users that have been added to a board, so the unlimited members refers to the the board. If you have guest users and they only belong to one board, they will be free. If you add a user to your workspace and is a member of multiple boards, they will require a license. You can find more information about how billing works here, How billing works with Trello Business Class.