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User tag not working in cards

AZIIZ
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 17, 2023

Hello, 
I'm using Trello web version.
I have a problem with users tags in cards, when I put "@..." it shows me users list that can access to the table and I can select one or I can put literally "@username", then he will be notified by email.
But after the latest Trello update, the Tag dosn't work every time and so the user doesn't get an email notification.
What should I do ?

Thnak you for your responses

1 answer

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3 votes
Answer accepted
Dreamsuite Mike
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 17, 2023

Hi, 

 

There have been many questions regarding this in the past week or 2.  Please view my answers on this question:

https://community.atlassian.com/t5/Trello-questions/New-Editor-makes-tagging-slow/qaq-p/2350959#M77569 

  • Submit feedback to Trello
  • (temporarily) switch off the new editor
AZIIZ
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 17, 2023

Thank you for your response,

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