The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to connect to GitHub from Trello when on safari

Poornendu Attupurath Narayanan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 7, 2023

I am having trouble connection to GitHub from Trello when using safari browser. It works well on chrome , but not on safari. The page keeps refreshing back to the "link your GitHub account" button on the powers bar in the card.

I tried disabling cookies and clearing cache on safari and none of it work. 

Does anybody know a workaround?

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Cody
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 8, 2023

Do you happen to have any extensions installed in Safari, or are popup windows blocked in some way? If so, try disabling extensions and allowing those popup windows to see if that allows the authorization window to appear.

Since it's working in Chrome, my very best bet is that there's something stuck in the browser preventing the connection.

We have more detail on troubleshooting there here: https://help.trello.com/article/736-troubleshooting-browser-issues-with-trello

TAGS
AUG Leaders

Atlassian Community Events