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Unable to add attachments

Sarah Carr
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 15, 2020

Hello, 

I am, as of yesterday, unable to add or even drag and drop any attachments on to any cards. I've always been able to, and then suddenly it just stopped letting me. I need to be able to do this for work. 

  • I am a team member on the board (Gold even!)
  • I am on a Mac (Safari)
  • Nothing has been disabled as far as I am aware
  • File formats are of course correct
  • My other team members can do it
  • I am also unable to do this on other boards I am apart of (also a team member on them)

Please help! Thanks!

1 answer

0 votes
Deleted user September 15, 2020

Did you updated your MacOS? Cutrently, there is a problem of compatibility with Trello and the new version of MacOS

Sarah Carr
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 16, 2020

Hey, yes I did!

That's probably what it is... do we know of a workaround for this or a date when it will get fixed? Should I send a ticket into to Atlassian to resolve it?

Thanks.

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