Unable to add attachments

Sarah Carr September 15, 2020

Hello, 

I am, as of yesterday, unable to add or even drag and drop any attachments on to any cards. I've always been able to, and then suddenly it just stopped letting me. I need to be able to do this for work. 

  • I am a team member on the board (Gold even!)
  • I am on a Mac (Safari)
  • Nothing has been disabled as far as I am aware
  • File formats are of course correct
  • My other team members can do it
  • I am also unable to do this on other boards I am apart of (also a team member on them)

Please help! Thanks!

1 answer

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Rémi BERNIÈRES
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September 15, 2020

Did you updated your MacOS? Cutrently, there is a problem of compatibility with Trello and the new version of MacOS

Sarah Carr September 16, 2020

Hey, yes I did!

That's probably what it is... do we know of a workaround for this or a date when it will get fixed? Should I send a ticket into to Atlassian to resolve it?

Thanks.

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