Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Turning off "auto-subscribe" for created issues

Deleted user December 14, 2018

Suddenly all cards I create are automatically being "watched" by me. How can I turn this off again? I know there is the check mark when commenting on cards, but deactivating that didn't help. 

1 answer

1 accepted

0 votes
Answer accepted
Jodi LeBlanc
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 16, 2018

Hi @[deleted] I noticed there were six community users writing in with the same issue since Friday so I thought I would do a bit of investigating. Trello support is looking into it, however you can send info to trello.com/contact See screen shot, they are currently investigating the issue.

Once I know more I will share with you.

Thanks and have a good day,

Jodi

IMG_4044 (1).PNG

Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 17, 2018

Thanks @Jodi LeBlanc!!

@[deleted] Would you mind reaching out to us at https://trello.com/contact like Jodi suggested please?

Jodi LeBlanc
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 17, 2018

Hi @[deleted] I just found out that the Trello team made a temporary change as part of an experiment that includes the behavior you're seeing. There isn't currently a way to disable that, but I've passed your comments about the change along to the team. Sorry for the frustration in the meantime! Let me know if there's anything else I can do to help.

Have a great rest of your day.

Jodi

Jodi LeBlanc
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 19, 2018

Hi @[deleted] , the Trello Team received a lot of feedback about this autowatching feature that was recently enabled in Trello.   As a result they are planning to disable the auto-watch feature on creation of new cards for now.  However there is still an auto-watch enabled for any user that changes a due date on a card, that one will remain in effect for the time being. This change will take affect sometime between now and by end of day tomorrow (Thursday) for all Trello sites.

I hope this helps and have a great day,

Jodi

Jodi LeBlanc
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 20, 2018

Hi Benedikt, there is confirmation that this issue has now been fixed for Trello users, I am marking the question as resolved.

Have a great evening,
Jodi

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events