Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Trello web is not working

Deleted user October 14, 2020

I'm trying to use trello web, but, after log-in I only see a loading spinner. There are network and console errors. Sorry if this is the wrong place to put issues, but, I haven't found a better place.

I'm under Windows 10, Chrome 86.0.4240.75 (Build oficial) (64 bits). I have two authentication steps enabled and I have my trello account connected to my Atlassian account.

 

image.pngimage.pngimage.png

1 answer

1 accepted

1 vote
Answer accepted
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2020

What do you see if you try to load one of the failed URLs directly? Do you have a blocker (on the browser, OS or network layer) that would be interfering here?

Deleted user October 14, 2020

I tried to load 2 URLs directly and it worked. I don't have a blocker in my computer except for Windows Firewall, I tried to load trello from my home Internet connection and from LTE, tethering with my cell phone.

Deleted user October 14, 2020

I'd like to add that Trello mobile app is working properly in my cell phone, in case this helps with this issue.

Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2020

Ok, I see the issue. It's a bug on our end that we are working on - and unfortunately only affects a small number of users but one of them is you.  

 

Can you try refreshing the page now (it may take two refreshes)?

Like Deleted user likes this
Deleted user October 14, 2020

Reloading was not enough (even multiple times), but, I cleared site cache and, after reloading once more, now is working smoothly.

 

Thank you very much!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events