Trello App on Mac Stopped Working

Jon Hidden-Coley
Contributor
September 23, 2024

Hi. The Trello app on my iMac has stopped working. When I open the app, I am greeted with the screen below. This is the second of our Macs that this has happened to now. Is this a known issue and is there anything I can do to fix it? I'd rather use the app than a web browser to see my board. I've tried uninstalling and reinstalling the app, but it doesn't make any difference.

The Mac is an iMac running Monterey 12.7.6

 

Thanks for any help.

 

Screenshot 2024-09-23 at 09.10.53.png

1 answer

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Tim Roberts September 23, 2024

Exactly same here.

Also iMac running Monterey 12.7.6

Jon Hidden-Coley
Contributor
September 23, 2024

I may have found the solution. Under the help menu, I had an option to Disable Hardware Acceleration which appears to have fixed the problem.

Screenshot 2024-09-23 at 13.26.23.png

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Tim Roberts September 23, 2024

Have just tried that and it seems to have done the trick.

Thank you!

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rhianna
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October 23, 2024

This worked for me too as was having the same problem - thanks!

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