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Trello Android App - Cannot download attachments from cards using the app

For the month of August I have not been able to download attachments from cards using the Trello Android App. I have the option to download but the download manager on my phone alwasy says fails. If I want to download the attachment I have to open it in the browser then download it.

Why the extra step all of a sudden?

I've uninstalled/reinstalled and cleared the cache. I can download other things on this phone. Just nothing that comes from a board on trello.

Anyone else have this issue? If you did, how did you fix it?

1 answer

0 votes
Eric Linnert Atlassian Team Sep 01, 2021

Hi @Stephanie Lodie this is Eric from the Trello mobile team. 

We actually noticed this issue within the last few weeks and were able to get a fix for it that is currently in beta!

We'll be rolling that fix out to all users this week so it should be out 100% early next week. If you can't wait though, feel free to join the beta to get early access. 

Thanks so much for using the app and please let us know if you have any other concerns.

All the best,
Eric

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