Slack Alert: new Channel does not show up in setup list

[Stefan Heinz]

Hi - I've connected Trello and Slack. I can create new cards in Trello from Slack. 

I had created a new public channel in Slack after I had created the Power-Up connection, and when I want to set up a new alert that new channel does not show up in the list of target channels.

I also had invited Trello into that channel, and the app is now a member of that channel.

What do I need to do to get alerts to show up in that channel?

Thx

[Lizelle]

I have multiple Slack teams across our company, but the newest team. added about a month ago, does not come up to select when I try to add a slack alert.  I linked the team to the Trello Board, but it only shows my first 4 teams in the dropdown and not all the teams.

[dvcoolster1]

Facing same problem. Slack channels not showing in Trello Power-up. Channel in consideration was made private at a later point, but now refuses to show in Trello. 

[Jonas Braoude]

Same problem for me. Any answers ? Than you !

[Stefan Heinz]

Hi Jonas - I did not get any answer.

The problem eventually got resolved as the new channel showed up in the list the next day.

[Marta Galofre de Alos]

Sorry that we haven't got back to you earlier, Stefan. I'm glad to hear the issue got resolved though. @Jonas Braoude, are you still experiencing issues with this? Please let us know!

[Jonas Braoude]

@Stefan Heinz Thank you for the answer.

@Marta Galofre de Alos No sorry. Actually it is not resolved. All the channels doesn't show up,  only 19 out of 22.

[Marta Galofre de Alos]

Can you please reach out to us at trello.com/contact so we can take a closer look at this @Jonas Braoude? Thanks so much!