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Single Board Guests

I have read every thread on this subject and it is absolutely unclear how this works. 

To wit: I have read that any member that has been added to only ONE board is automatically a GUEST and will NOT add to be BC billing. 

And yet...when I add a single board member

https://cln.sh/vxyNHT

I am being billed for this additional member, despite only being on one board

https://cln.sh/tFxFmW

Why has Trello (Atlassian) made this process to difficult and opaque?

 

Also, help?

1 answer

1 accepted

0 votes
Answer accepted
Felix Atlassian Team May 14, 2021

The member in your screenshot was added to workspace, so they are not a "guest", they're a full workspace member, and are billable as such.

If you just remove them from the workspace (not the board), they will be a single board guest, and no longer billable.

so that worked. 

but when I tried to add him just tot he board, and not the workspace, I got this:

https://cln.sh/jj4UxD

thanks for the quick reply!

 

UPDATE: I had attached the wrong screenshot in the original post!

I’m not 100% certain but I think by default this should work but maybe on the settings page for the workspace, the setting was changed that allows this: see https://help.trello.com/article/992-the-workspace-overview the settings tab

Like robodean likes this

Yup, that was the culprit. 

https://cln.sh/UEB0Qh

"Inviting guests to boards" was set to workplace members.

 

Many Many Thanks!

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