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Single Board Guests

I have read every thread on this subject and it is absolutely unclear how this works. 

To wit: I have read that any member that has been added to only ONE board is automatically a GUEST and will NOT add to be BC billing. 

And yet...when I add a single board member

I am being billed for this additional member, despite only being on one board

Why has Trello (Atlassian) made this process to difficult and opaque?


Also, help?

1 answer

1 accepted

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Answer accepted
Felix Atlassian Team May 14, 2021

The member in your screenshot was added to workspace, so they are not a "guest", they're a full workspace member, and are billable as such.

If you just remove them from the workspace (not the board), they will be a single board guest, and no longer billable.

so that worked. 

but when I tried to add him just tot he board, and not the workspace, I got this:

thanks for the quick reply!


UPDATE: I had attached the wrong screenshot in the original post!

I’m not 100% certain but I think by default this should work but maybe on the settings page for the workspace, the setting was changed that allows this: see the settings tab

Like robodean likes this

Yup, that was the culprit.

"Inviting guests to boards" was set to workplace members.


Many Many Thanks!

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