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Quick add shortcut does not work on Mac

Marcin Horoszkiewicz
Marcin Horoszkiewicz
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Oct 30, 2023

Dear community, 

Does any of the Trello desktop for Mac users experience a problem with the quick add shortcut?

Control + option + space does not result in a window showing up for me anymore. Seems like stopped working  couple of weeks ago. 
Updating to the latest version 2.14.5-706 did not fix the problem. 

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Luciana Munhoz
Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 31, 2023

Hi Marcin! Welcome to Trello community!

Mmmmm.. I tested here and the shortcut (crtl+option+space) is working for me.

Could you please try to uninstall the desktop app and install it again, but make sure to follow the instructions here:

How to Uninstall the Trello Desktop App: https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app

I know this is a very general suggestion, but it will make sure that there is no leftover data from previous versions.

Please test it after reinstalling, if the issue persists, please kindly open a ticket to our Support here: www.trello.com/contact so a further investigation can be done.

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Marcin Horoszkiewicz
Marcin Horoszkiewicz
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Nov 02, 2023

Hi Luciana, 

Thanks for the hint with the folder. Looks like problem solved.

M.

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Luciana Munhoz
Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 03, 2023

Hey Marcin! Oh, that's great!! Glad that's working now!  :)

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