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Quick add shortcut does not work on Mac

Marcin Horoszkiewicz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 30, 2023

Dear community, 

Does any of the Trello desktop for Mac users experience a problem with the quick add shortcut?

Control + option + space does not result in a window showing up for me anymore. Seems like stopped working  couple of weeks ago. 
Updating to the latest version 2.14.5-706 did not fix the problem. 

1 answer

0 votes
Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 31, 2023

Hi Marcin! Welcome to Trello community!

Mmmmm.. I tested here and the shortcut (crtl+option+space) is working for me.

Could you please try to uninstall the desktop app and install it again, but make sure to follow the instructions here:

How to Uninstall the Trello Desktop App: https://help.trello.com/article/1107-how-to-uninstall-the-trello-desktop-app

I know this is a very general suggestion, but it will make sure that there is no leftover data from previous versions.

Please test it after reinstalling, if the issue persists, please kindly open a ticket to our Support here: www.trello.com/contact so a further investigation can be done.

Marcin Horoszkiewicz
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 02, 2023

Hi Luciana, 

Thanks for the hint with the folder. Looks like problem solved.

M.

Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 03, 2023

Hey Marcin! Oh, that's great!! Glad that's working now!  :)

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