Problems with Butler?

[Lyndsey Fletcher]

Hello - I have a set of rules that run at the exact due time and post a comment depending on the label added. Today - the comment has been added by Butler 4 times and the command log says the rule ran twice........ Is there a problem with Butler - or something I may have done that needs fixing?

[Suvradip Paul · Accepted solution]

Hi @Lyndsey Fletcher ,

Thanks for posting.

Could you please confirm all these rules are created by you ? Are you using command libraries -  https://help.trello.com/article/1139-command-libraries ?

I am guessing that it might be something like you have enabled some of these rules  and Butler does show in the activity log as the user who setup these rules and those are only visible to you.

But I think command library gives you the flexibility so a group can access and enable the rules if the person is no longer there on their account.

Could you please check and confirm if that helps you?

Cheers

Suvradip

[Lyndsey Fletcher]

Thanks for the reply. I will check again. All the rules are in the same library and in the card - it says that all the comments were added by me via Butler -to the best of my knowledge these are the only rules enabled on the board.....