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Power ups not working on Chrome (Mac)

Christoph Schoppe January 27, 2023

For some reason, my power ups do not work on my private Mac's Google Chrome. They do on Safari, and on my work Chrome (which runs on a Windows computer).

I've tried clearing the Cache, using the incognito mode, and disabling extensions.

Any ideas what might be wrong are greatly appreciated!

2 answers

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Adam Cao
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
January 27, 2023

It might have something to do with your cookie settings. A lot of Power-Ups require third-party cookies to be enabled and some also require local storage to be enabled. Have a play around with those two things. 

Christoph Schoppe January 28, 2023

That did the deal! Thanks for taking the time!

0 votes
Clark Everson
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 27, 2023

Hi Christoph,

 

Have you tried a different chrome based browser like firefox or brave? If that does work then I would first try chrome://restart and if that still doesn't work you many need to reinstall the browser. if not it may be a chrominum based issues

Also after doing chrome://restart restarting the computer is helpful as well but for chrome to restart properly you do need to do chrome://restart otherwise it doesn't always work

Christoph Schoppe January 28, 2023

Thx!

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