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Planyway Power Up

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Kara Stewart
Kara Stewart Feb 21, 2022

Is Planyway down?  I cannot get the power up to work/show and their website won't load.  Any ideas on what's going on with them?  I have had issues with this power up several times in the last few weeks, but could always get to their website.  But now their domain just shows an error and says to check the spelling.  ???

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Tania _Planyway_
Tania _Planyway_ Marketplace Partner Feb 21, 2022

Hello @Kara Stewart, I'm sorry to know about the trouble. My name is Tania, and I'm a customer support manager at Planyway.

We haven't noticed any issues on our side. Could you verify if there's any VPN that you or your organization are using? Try switching it off just to test if you can load Planyway then. If that fixes the issue, please reach out to your IT department to check why Planyway has been blocked and ask to add it to the exceptions list if possible. 

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Kara Stewart
Kara Stewart Feb 23, 2022

It was my VPN. It's never been a problem before, but all of the sudden, Planyway was blocked. My IT department has fixed it. 

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Mikael Sandberg
Mikael Sandberg Community Leader Feb 21, 2022

Hi @Kara Stewart,

Welcome to Atlassian Community!

I was able to get to their website without any issues. I would recommend that you contact their support, support@planyway.com  

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