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Notifications when using more than 1 Trello account/workspace

Ruth Mulandi
September 2, 2024

I work with 3 different organisations that all use Trello.

I am getting notifications from 1 of these into another one, both within Trello itself and by email. So updates on the work of one of my organisations land in my email account for one of my other ones. This is only happens with 1 of the accounts/workspaces.

How can I correct this?

I am usually logged into all of them, using the "account switch" feature without any problems.

2 are currently on the free version, the 3rd - where these notifications come from - is on a paid version.

 

Thanks!

1 answer

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2024

Please make sure your notification preferences are set correctly for those other two accounts https://support.atlassian.com/trello/docs/receiving-trello-notifications/

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
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AUG Leaders

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