Notifications for due dates

[Shanice Williams]

I am not receiving any notifications for due dates scheduled. I am the admin of the team, and there are no other team members. Do I have to add myself as a team member to receive notifications?

[Jodi LeBlanc · Accepted solution]

Hi @Shanice Williams when you are watching a card, you will receive a notification 24 hours before the card is due by default. You can change the reminder time inside the date picker. You can also change or remove a due date or mark a due date as complete from within the notifications panel. Do you hav the eye symbol on those cards with due dates? Here is a link with more info: https://help.trello.com/article/794-adding-due-dates-to-cards

Also, please check the frequency of your notifications, it could be set to "never". Here is another link with more info: https://help.trello.com/article/793-receiving-trello-notifications

Let me know if this helps,

Jodi

[Jodi LeBlanc]

Hi @Shanice Williams did this resolve your question?
Thanks,

Jodi

[alex-controlx]

Hi Jodi, I have the same problem. I am a member of the cards and it has an eye icon. 

I tested email notification at https://trello.com/test_notifications and I have received "This is a test of the Trello notification system" from trello.

Also I noticed the bell icon in the right top corner never gets red anymore. Even I have an overdue, the bell is still blue. If I click it says No Notifications.

[alex-controlx]

Sorry, I feel so dumb. I forgot to set "Set Reminder" dropdown menu. It was always set to "None".