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Need help with authorization

Managed to make up an account in Atlassian, but now facing a problem with authorizing with this account in Trello - here's info that this account doen't exist, we are having some technical problems with trello, try in a few minutes (doesn't go away, stays permanently).


1 answer

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Salomao Rosa Atlassian Team Jun 14, 2022

Hi there,

Welcome to the community, and I hope you're enjoying your time here!

Based on what you've mentioned, I suspect you're having problems confirming your new account on Trello or logging in on it. And, since this will require more investigation to check what's causing this problem with your Trello account, I suggest you reach out to us directly on Trello Support.

That way, we can follow up with you about this issue and share more information.

I succeeded in confirming, have changed the password twice. While authorising, it writes that I don't have an account on my email

Could you help me and check if everything is confirmed? And confirm if it's not.

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