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My Trello board just disappeared

Denise I'm New Here Apr 20, 2021

I am the only user on my board and it says Board not found.  When I go to the log in button and put in my email address and PWD it says "There isn't an account for this email". - URG!

Hope someone can help.  I was able to log in to this board using the same info to post this question though. 

1 answer

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Hi Denise! Often times when this happens it's because the boards you're looking for are in an account registered to a different email address. Trello lets you stay logged in for a long time, so it's easy to believe the account was registered to one email address, when in fact the email on file is an older or less frequently used one. What I'd first suggest is to try logging in to Trello using the other email address you use often. If you're still not able to find the account with access to those boards, please get in touch with us through https://trello.com/contact and we can help investigate further!

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