My Google form is not showing all the answers the mobile guys are answering once on card in trello

[hcpcleveland]

All fields are required on the google form. submit works.. Then when I see the card on the trello boards a couple fields are not showing..

How can i fix this 

[Dreamsuite Mike]

Hi @hcpcleveland 

How are you connecting Google Forms to Trello?

[hcpcleveland]

yes, the form creates the card onto my board! just a couple of the questions answers from the drop down are not showing up when i see the card on my board... those spots show up blank. 

[Dreamsuite Mike]

Understood but for the data to get to Google Forms, I am guessing you are using a program like Zapier??

[hcpcleveland]

I did not originally set this up, so I am unsure.  I have access to the google form to update, although I am unsure of the way it connected to my Trello board. 

[Dreamsuite Mike]

It is likely that if the Google form has changed, the mapping is broken with the application that joins Google Forms to Trello

You can find out what app is doing that connection by going to your profile picture then settings:

Then scroll down to the part called Applications.  You are looking for Zapier or Make or similar.  

[hcpcleveland]

Thank you, Ill do that.  I just do not want to mess up what is on all the mobile phones for connection.

[hcpcleveland]

ok, Found it, states butler, now how do i fix it? I do not want to revoke it correct?  Is there a way just to reboot it?

[Dreamsuite Mike]

Does it only say Butler?

Butler doesn't have the functionality to do such a thing..

Can you please share a screenshot of the Applications settings page you have, like the screenshot I put above?

[hcpcleveland]

[hcpcleveland]

We have a paid account.   I still do not have this issue resolved.