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Max file size for customer background?

I'm trying to upload a picture for a custom background but I keep getting an error that the file is too large.  What is the limit?  I've reduced the picture a few times but am still getting the error... It would be easier if I knew what the limit is instead of trying over and over again.

 

Thanks!

Jennifer

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Garrett Atlassian Team Aug 17, 2021

Hi @Jennifer Lefeaux 

Hm, what size is the file you're trying to upload? I checked in with the team and it looks like our limit right now should be 10MB for any custom board background images.

If you file is under that size, send us a message at https://trello.com/contact with it attached and we'll do some more investigating into the error.

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