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Log-in not working on Chrome but is fine in Incognito


I can access my trello boards through Incognito but when I try to log-in normally I receive an error saying 'this board is private, login to view' but when I try to log-in it just keeps returning the same error without even prompting me to put in my details 


2 answers

1 vote
Brant Schroeder Community Leader Jul 03, 2022

@Immy Feenan Welcome to the Atlassian community

Are you using Chrome?  Are you signed in to Chrome with a Google account?   If you are this will cause issues. Atlassian will try to log you in with this account.  I would suggest logging out of Chrome or using a different browser so the conflict will not occur.

0 votes
Alex Waite Atlassian Team Jul 03, 2022

Hi @Immy Feenan - if Brant's answer didn't solve your issue, we don't really support log in issues over the Community. If you're still having issues, please raise a ticket at and select Account Issues > Trouble Logging In for the topic we can help you with. 

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